Refund Policy
Last updated October 29, 2026
- Cancel anytime — you keep Premium until the end of the period you paid for.
- Yearly: full refund within 14 days of buying.
- Lifetime: full refund within 30 days of buying.
- Monthly: no refunds for the current month, but you can cancel before the next one.
Refunds by plan
| Plan | Refund |
|---|---|
| Monthly — $4.99/month | Cancel anytime to stop the next charge. Payments for a month that has started aren't refunded. |
| Yearly — $34.99/year | Full refund if you ask within 14 days of your first yearly payment. If you forget to cancel before a yearly renewal, ask within 7 days of the renewal charge for a full refund of that renewal. After that, cancel anytime to stop the next renewal; partial years aren't refunded. |
| Lifetime — $79 once | Full refund if you ask within 30 days of purchase. |
How to ask for a refund
Email support@phbytes.com from the email address on your pHBytes account, with the subject "Refund." No long explanation needed — though we'd love to hear what we could do better.
Approved refunds go back to your original payment method. Stripe usually processes them within 5 to 10 business days, depending on your bank. Premium ends when the refund is issued.
How to cancel
In the app, go to More → Account → Manage subscription and billing, then choose Cancel subscription. You'll get a confirmation email from Stripe. Canceling stops future charges but doesn't by itself refund past ones — email us if you're within a refund window.
Charged by mistake?
If you see a charge you don't recognize or think you were billed in error, email us first. We'll look into it right away and fix genuine mistakes, even outside the windows above.
Your rights under the law
This policy doesn't limit any refund rights you have under the consumer laws where you live.
Changes
If we change this policy, the version in effect when you made your purchase applies to that purchase.